The Mekuti Way
Changing behaviour may not improve a dog's sense of well-being;
Improving a dog's sense of well-being may change behaviour.
Mekuti is a small British company which started trading in 2004. Yes, that is 20 years of helping dogs and their owners through challenging situations and behaviours using kind and gentle methods.
The Company is run with animals, rather than profits, in mind. You won't get flashy packaging or presentation, but you will get equipment that helps and continuing support by email or phone, whichever you prefer.
All of the Mekuti branded products are made here in the UK.
Our aims are to:
• Focus on an animal-centred experience of life.
• Supply great equipment that works for both the dog and the handler.
• Give great customer service and support to our dog owners and trainers.
• Offer kind and gentle techniques to help with anxious dog behaviour.
• Establish a sense of partnership with our companion animals.
FREE SHIPPING or FREE TRACKING UPGRADE options available on Orders over £49 *
Standard UK delivery is between 2 and 4 business days, and our Orders are delivered using the Royal Mail.
When possible, we try to offer a 'Priority' Tracked option for both UK and International deliveries.
The UK option does not 'guarantee' Next Day delivery but the Order is prioritised within the Mekuti and Royal Mail (or carrier's) workflow. Basically, a 'Priority' Order jumps the queue!
UK 'Priority' orders placed by 3pm are despatched on the same business day.
Standard Delivery Orders are usually despatched on the next business day.
International 'Priority' orders are processed on the next business day.
At the Secure Checkout page, you‘ll see the ordered item’s description and its price. Estimated delivery date will be shown along with any options available for your region.
DELAYS or NON-DELIVERY
If there is going to be a delay we are aware of in advance, or stock items are not available, you will be notified for advice.
Delivery times can vary depending on any number of issues beyond our control, so if you have been notified that your Order has been despatched but not received within 5 business days after the estimated date, please let us know by phone or email.
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* For deliveries to the UK